Returns & Exchanges

At SM, we want you to be completely satisfied with your purchase. If your new fashion items aren't a perfect fit, you can return them within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Log into your SM account and visit the 'Order History' section to select the items you wish to return and receive your prepaid shipping label.

• 2.
  Pack Your Items

  Place the unworn items with original tags still attached into the original packaging to ensure they are protected during transit.

• 3.
  Ship It Back

  Affix the prepaid label to your package and drop it off at any authorized courier location or schedule a home pickup.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.