Frequently Asked Questions
Everything you need to know about shopping with SM Fashion.
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3 to 5 business days for domestic orders. International shipping times vary by location but generally range from 7 to 14 business days.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to our carrier's website to monitor your delivery in real-time.
What is your return policy for apparel?
We accept returns on all unworn items with original tags attached within 30 days of purchase. Please note that for hygiene reasons, swimwear and earrings are final sale.
How do I know which size to choose?
Every product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
SM accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.
Are your products ethically sourced?
Yes, we are committed to sustainability. SM partners only with manufacturers who adhere to fair labor practices and utilize eco-friendly materials whenever possible.